My step-daughter, her fiance and baby moved into temporary Council accommodation in March 2000.The Council initially said the rent would be £70, with a provisional assessment to Housing Benefit of £30 meaning they had to pay £40. The Council said that once the Housing Benefit had been properly calculated, the amount of rent "could" change.
Many months later, the Council said the rent was £50, benefit = £20, and net rent payable to the Council = £30.
Now, a year later, the Council have said that they are some £500 in arrears because the gross rent should have been £70, benefit of £20 and net rent of £50.
Because of this and other problems with the calculation of Housing Benefit ("lost forms in the post etc") they have been given a "notice to vacate".
My questions are:
- if a Landlord/Council has misinformed the tenant of the wrong (lower) rent, can the Landlord/Council claim back the higher rent? (The couple and baby are on low income so cannot easier lay their hands on £500 plus.)
- is the Landlord/Council guilty of maladministration for taking a year to inform them of the "correct" rent?
Would be much obliged if you can help out.
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