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Council rent "miscalculated"   Logged in as: Guest
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Council rent "miscalculated" 

My step-daughter, her fiance and baby moved into temporary Council accommodation in March 2000.

The Council initially said the rent would be £70, with a provisional assessment to Housing Benefit of £30 meaning they had to pay £40. The Council said that once the Housing Benefit had been properly calculated, the amount of rent "could" change.

Many months later, the Council said the rent was £50, benefit = £20, and net rent payable to the Council = £30.

Now, a year later, the Council have said that they are some £500 in arrears because the gross rent should have been £70, benefit of £20 and net rent of £50.

Because of this and other problems with the calculation of Housing Benefit ("lost forms in the post etc") they have been given a "notice to vacate".

My questions are:

- if a Landlord/Council has misinformed the tenant of the wrong (lower) rent, can the Landlord/Council claim back the higher rent? (The couple and baby are on low income so cannot easier lay their hands on £500 plus.)

- is the Landlord/Council guilty of maladministration for taking a year to inform them of the "correct" rent?

Would be much obliged if you can help out.



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  Report Abuse |  Date 28/3/2001 12:26:00 PM

danjohnson

 

Posts: 245
Joined: 12/5/2000
 

Council rent "miscalculated" (in reply to Guest

Unfortunately, social housing is not an area in which we have a great deal of expertise.
My gut feeling is not all that positive. If the same situation occured with a bank, or the Inlandr Revenue for example, you would have little joy in trying to claim compensation for the maladministration of your account, and would almost certainly end up having to repay the amount that they claimed was owed. If money is tight, then there would normally be some scope for negotiating the frequency and level of repayments.

However, as I said, this is not really our area of expertise. We have tried on your behalf to find an accurate answer, with little joy - the Leasehold advisory service deals only with private rentals and leaseholdings, our usual solicitor does not deal with council housing issues, and other requests for information have been met with either a stoney silence or the advice that you should take it up with your council. Since they are the party with whom you have a dispute, I would suggest that would not be all that fruitful!

Some other avenues for you to explore are:
The DETR Housing information website (which includes the tenants charter and information on your rights as a tenant) http://www.housing.detr.gov.uk

The Department of Social Security website http://www.dss.gov.uk

The National Association of Citizens Advice Bureau website (or your local office - numbers available in the yellow pages): http://www.nacab.org.uk


Otherwise, you could try and find a solicitor who deals with social housing. These days, you are likely to find that many of them will offer initial advice for free.

Sorry we couldn't be more help,
Best of luck.

[ March 30, 2001: Message edited by: danjohnson ]


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  Report Abuse |  Date 30/3/2001 10:06:00 AM
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